Leon de Bruxelles

My friends Seth and Brandy came to Paris a few weeks back. We did some touristy stuff and it was grand. This photo is from the Seine between the Louvre and my school.
After a few laughs, we made our way up to Sacre Coeur (Sacred Heart) area.Here is the actual church.

We then made our way to find some food. For some reason, we were interested in mussels and Belgian food. I attribute this to Seth and his crazy ideas.

So we end up in Leon de Bruxelles (my idea) and after a brief wait at around 11pm we are seated. We then proceeded to order a bucket of mussels, an order of fries, a salad, and 3 beers.

Now I am no expert on customer service, but I have had a whopping 4 months of business school experience, so what we heard next came as a shock. The server informed us that we needed to order more food. After inquirering what would happen if we did not, they told us that we would have to leave.

Now, in a restaurant with no waiting line at 11pm, one would think that the short term value of keeping a seat/table filled would be important. Furthermore, by kicking a customer out may damage the lifetime value of the customer too. I expressed this to the server and the manager when I said "Even though there is no one on line waiting for this table, you would rather lose our business and kick us out?" The answer was "yes" Like I mentioned before, I am no business genius, but I am pretty sure this was a poor business decision. We left the place, made a bit of a scene, went to another Belgian place with more class down the street and ordered the same exact meal. This place did not have some silly rule and was able to obtain our business for a couple of hours. Plus, we had fun.

The image of the "do-not-enter" chain. Sorry for the rant.

Delicious meal Seth and I enjoyed Saturday (or Sunday) night. More to come soon on my trip to Rome with Katie and then a special food section.